Eagle + West Luxury Renters Complain: Mice, Noise
Tenants paying up to $ 10,000 per month for water -borders at Eagle + West in Greenpoint say they have endured surprising problems in their apartments, including mice, broken elevators and noisy pipes.
Photo: Audley C Bullock / Shutterstock
Yusef Imani moved into an apartment with two bedrooms with two bathrooms in Eagle + West, the rooms on the Greenpoint seafront in September 2023. The neurosurgeon was courted by the floor windows and Buffet of amenities – A cycling studio, interior and outdoor swimming pools, a “fitness center at the cutting edge of technology”- and ready to pay for this, at almost $ 10,000 per month for a unit on the ground floor. The friends came and Ooh and Ahh to his views on the Empire State Building and the massive common terrace of the Complex. “Then they asked me what it is to live here,” he said, “and I would say: It sucks. “The disadvantages started small: the motorized blinds of his apartment went to the Fritz and destroyed his plant pots. In The master bedroom, the den and its bathroom. The whirlpool which was part of his set of amenities, for which he paid an additional $ 250 each month, was often broken. It was not the Luxury carefully manufactured We promised him: “It was a pig with lipstick on it.”
Since the Rezoning 2005 of the Greenpoint Industrial Sea Front, a constant procession of glass towers Increased along the shore, almost all offering a version of the same field: a breathtaking view and a luxury life. Also, easy access to the many Restaurants and bars Flooding your Tiktok flow and, by a premises, frequented by “Finance Bros posing as art managers”. But Brookfield Properties tried to distinguish Eagle + West by typing Oma (the prestigious company Co -founded by Rem Koolhaas) To design a pair of stamped dwellings to house the property 745 units, most of which are the market rate. The Megadevelopper announced a “Opulent and refined life experience“In its 30 and 40 floors towers, which began to rent Summer 2022But several residents claim their time in the complex, where a studio is currently listed for $ 4,071 and three bedrooms for $ 11,704was decidedly low. (It is so great disappointment, it seems, that complaints concerning towers accumulate Reddit And Google.)
An investment banker said he and his wife had started to wake up in the middle of the night after the pipes behind the walls in their two -bedroom corner unit began to release net and hollow noises. When a maintenance team finally came to inspect his apartment, which is in the West Tour 227 shorter tour, they cut holes in the wall which, according to the banker, were distributed with adhesive tape of the painter for months. “Aesthetically, it was not pleasant,” he said. Management finally made repairs which finished the noise and fixed their massacred wall – and, later, offered concessions on the rent, what a real estate administrator underlined was “based on the market” and not The problems with the apartment, according to an email shared with me. However, a version of the click, although slightly quieter, persists today. “If I pay $ 8,000 a month in rent, I just want to be able to sleep,” said the tenant. Another former resident, a commercial-real investor who had rented a penthouse of $ 7,000 in September 2024, said that his bathroom would flood each time. “The floors have been built so that the water does not flow in a direction,” he told me. (Eagle + West said that the problem with the bathroom floors was discussed.)
Another guy in finance (do you feel a reason?) Told me that while By renting with her husband to the largest 1 Eagle Tower, the maintenance staff withdrew a broken lock from her terrace door. The lock had to detach themselves, but the building staff failed to replace it, leaving the cold winter The winds blow in the unit for about a month until the installation of a new door. Their bathroom floor was also shared with water after the shower and the noise of other apartments, such as the acute beeps of a smoke detector with low battery next to it, transported through the thin walls of the paper. (“Very Poltergeist-Y”, he said.) However, the couple stayed in the complex, finally moving last July in a room at 227 west for which they pay nearly $ 4,500 per month.
There has been no mysterious flood or noise in the new unit, but they still have complaints. The gymnasium, housed in a bridge connecting residential towers, has “dust rabbits that run,” said the guy in finance, while rotation bikes were missing from pedals and a cracked mirror was recorded for months. (Another tenant, the real estate investor, said that he had ceased to make pumps on the floor of the gymnasium after too many runs with “big blocks of hair”. He went to plans of bench press.) The residents of 227 West also claim at least one of the three elevators that maintain all their building is generally out of service; Some even said they had to climb more than 20 stairs to go home. “There was a time when only one elevator worked and we had to wait five minutes,” said a consultant who rents it told me. “You don’t expect a luxury building.”
Which does not mean that everyone is unhappy. Debora Domass, a product manager, told me that his “tiny” studio in 1 Eagle is a strong upgrade of the old rail or loft apartments infested with cockroaches in which she lived in the neighborhood before. (“All my friends were like,” what happened to you? The sign of “really charming” doormen for his packages and make sure they did not steal; and “everything works and is practical”. But even she had she had a few Complaints – There have already been some leaks, and even if it does not use the gymnasium, she noticed that she was in repair a lot. She is especially irritated by the constant expansion supplements: “Bike storage room?” It costs more. The outdoor pool that was included? Now, more for this season. Everything is a seizure of money. ” In a press release, an Eagle + West spokesperson called the property “A great place to live”, noting that the staff “works tirelessly to offer a positive experience to our residents every day”. According to management, 95% of the building is rented and many of the problems of tenants, including the out -of -service elevator, have been resolved.
Is it, to a certain extent, just the standard drawbacks of apartment life? Since 2023, a total of 45 complaints, especially for leaks, mold and heating problems, have been deposited in the City Preservation and Development Department on Eagle + West – almost equal with its neighboring skyscrapers. But the tenants of his towers pay a bonus for sadness, according to the guy of finance: “Luxury must not worry about the minitisms of daily life.” Delusional or not, The high -end tenants and the condos owners through the city found themselves faced with similar disappointments in their glass boxes. 432 Park avenue on the row of billionaires has become playing defective buildings after a series of complaints well published on frequent floods And the elevators that closed during the strong winds, trapping at least one resident for an hour in 2019. Last year, a couple who bought $ 6.1 million a room in the Oriental Mandarin, Fifth Avenue, alleged in a current prosecution which, not only, their apartment lacked drawers. And The murder was distorted when they moved, but the developers were “in nickel and dimming” on carpets of missing places in a way “incompatible with the luxury and the promised value”. (They too alleged in a The costume that the building equipment had been neglected, which has transformed the “oasis on the roof” into “a wasteland of dead foliage and an infested pool of algae”.) More recently, the residents of Brooklyn Tower said that they had spent years without promised equipment like the highest pools, a multiple multiple dog club, or the “highest range of dogs in the world”. ».
Imani, the neurosurgeon, finally left his high ceiling apartment on the seafront for another type of luxury: a Brownstone of Fort Greene. In November, he exchanged his lease in Eagle + West for two whole floors in his new building, where there is a backyard and a nearby park that his Cane Corso, Blu, can run. “This view is kind, but that’s not all, guy,” he said.
